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Privacy & Cookie Information knows that you care how information about you is used and shared. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting, you are accepting the practices described in this Privacy Notice.

1) What Personal Information About Customers Does Gather?
2) What About Cookies?
3) Does Share the Information It Receives?
4) How Secure Is Information About Me?
5) Which Information Can I Access?
6) Conditions of Use, Notices, and Revisions
7) Information You Give Us
8) Automatic Information
9) Questions

What Personal Information About Customers Does Gather? - [top]

The information we learn from customers helps us personalise and continually improve your shopping experience at Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies", these cookies are quite harmless and are simply used to enable us to provide you with added functionality whilst on this site, such as storing the contents of your cart as you move from page to page.
  • E-mail Communications: To help us improve your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations and updates. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "subscription" preferences by logging into your account.

What About Cookies? - [top]

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits, or to 'remember' your 'Year, Make & Model' settings (where used) as you change pages within the site. All cookie information set by us is completely anonymous, no information that could personally identify you in any way is ever stored by us in a cookie.

Does Share the Information It Receives? - [top]

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or transaction history to any third party vendor, associate or service provider unless absolutely neccessary in order to complete your transaction and order.

How Secure Is Information About Me? - [top]

We work to protect the security of any personal information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. To check whether your browser is using SSL secure encryption you can look for the small 'closed padlock' icon generally visible in the address bar of your browser or sometimes in the lower right of your browser when at the checkout or when editing any of your account information. For your added security, PFS Parts Ltd. uses an EV SSL certificate (Extended Validation) , this certificate is only issued after our website and company has been extensively checked. Our EV certificate is clearly visible by means of the green colouration in the address bar.

We use SagePay and/or PayPal to process all credit card transactions placed with us. This means that all of your card details are entered directly into either the SagePay or PayPal website, both of these companies are extremely well established and secure! You need have no worries about your credit card information being compromised in any way when purchasing from us. At NO time is your credit card information ever stored on this website, nor any other website or server that we (PFS Parts Ltd.) operate, or in any physical format by PFS Parts Ltd.

Which Information Can I Access? - [top] gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions - [top]

If you choose to visit, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the United Kingdom. If you have any concern about the privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link in the menu towards the bottom of the page, and we will do our best to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should also check our Web site frequently to see any recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us - [top]

You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to As a result of those actions, you might supply us with such information as your name, address, and phone numbers.

Automatic Information - [top]

For security purposes sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done solely for your protection.

Questions - [top]

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the menu towards the bottom of the page.

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About Us

PFS Parts Ltd. is a specialist parts company established in 2003. This site offers a 'one-stop' online parts shop for Volvo car parts at great prices. We can supply a huge selection of Volvo parts, including genuine Volvo parts, aftermarket parts and performance parts. Click for more about PFS Parts...

Get In Touch

PFS Parts Ltd., Unit 8 - Saxon Court,
Bradfield Close, Finedon Road Ind. Est,
Wellingborough, NN8 4RQ,
United Kingdom
Tel: +44 (0)844 800 2742 /2741
Fax: +44 (0)844 800 2740

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PFS Parts Ltd is an independent supplier of Volvo parts and is in no way connected to Volvo AB or any of its group companies